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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Tosha Marie

February 12, 2025

5  out of  5
rating by Tosha Marie
"It was a pleasure reciving a phone call from Michele Warren. Her team is amazing so far! Denzel is a great asset to the team. He took his time and helped me through the whole on boarding process and made sure I understood everything I was signing. I would definitely recommend Michele and her team if you're looking for insurance."
We responded:
"Thank you, Latosha! Denzel and the entire Michele Warren State Farm team are here to help protect your assets and find ways to build a plan that fits your budget. "
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Bradley Perkins

January 24, 2025

5  out of  5
rating by Bradley Perkins
"Michelle is a great State Farm agent that is not only thorough, but also super informative and personable. It’s always a pleasure to work with Denzel, a true rockstar in this industry. I am so grateful for their help when I was rear ended by a 18 wheeler after just moving to Texas. They handled my claim with precision and urgency."
We responded:
"Bradley, thank you. We appreciate you being a loyal customer and always are here to help. If you need anything please do not hesitate to reach out to my team at Michele Warren State Farm."
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Jereka McGee

January 24, 2025

5  out of  5
rating by Jereka McGee
"Denzel is an amazing agent at Statefarm. He is always available to help whenever he can and knowledgeable about the different policies. I experienced a fender-bender last year and he was there every step of the way along with keeping my rates the same. He’s truly the best at what he does. If you’re looking to get insurance or in need of an agent, Denzel is your guy. You won’t regret it. Thank you Denzel for all that you do!"
We responded:
"Thank you Jereka! Denzel and the entire team at Michele Warren State Farm are here to provide excellent service and knowledge on how to protect your auto and home, while looking for ways to save you money. "
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Thomas Acosta

December 27, 2024

5  out of  5
rating by Thomas Acosta
"Michele has always been there to answer any questions we may have. Michele and her team are amazing."
We responded:
"Thank you Thomas. I truly help appreciate you and your family allowing my agency to assist with protecting your assets."
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Christine NGO

December 18, 2024

5  out of  5
rating by Christine NGO
"Denzel is an amazing agent he is very professional, available and knowledgeable. I was hesitant to be a customer of state farm. When Denzel explained with details the full coverage package to me, coming with lots of benefits, with the best rates added with discount. I just grabbed it. The most amazing thing is after taking the insurance, he is still highly and instantly available in case I have issues to understand few stuffs . I mean Denzel makes the whole process easy for me. It's the most beautiful decision I have made this far. True Denzel I recommend State farm insurance. Thank you Denzel I very much appreciate your professionalism. Keep it up"
We responded:
"Christine, thank you so much for the kind words. Denzel and my team are always here to help."
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John Blanchard

December 8, 2024

1  out of  5
rating by John Blanchard
"EDIT: i needed to switch cars i had insurance for and when i was getting the quote i told them i needed to cut back as i had an accident on my record and knew it'd be going up. So with the accident on the record they quote me one price then start charging me more after I'd agreed because of the accident they already knew about when quoting me the first price. My claim was filled 3 months ago and every time there's a hang up the repair shop says they sent correspondence last and are waiting for state farm to reply. Latest development has the shop telling State farm that they don't make the parts needed for my repair anymore and it's not repairable, but state farm is dragging feet deciding to total the car. Meanwhile I'm getting bled dry paying insurance on a car I can't use and don't want but can't stop until the claim is settled."
We responded:
"Mr. Blanchard, I sincerely apologize for your claims experience. My team and I are working with the State Farm claims team to resolve this supply chain issue and bring resolution to you as quickly as humanly possible. Please do not hesitate to contact my office, my team and I are here to assist and work on your behalf. "
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Jazmine Mayhew

September 17, 2024

5  out of  5
rating by Jazmine Mayhew
"Denzel was amazing he was very knowledgeable I try obtain insurance 6 months ago but I did not qualify Denzel told me he would follow back up with me in 5 months and he did just that a company that follows through with there word. He made the process easy while I was able to work he took care of everything. Best decision I have made this far. The best rates with everything you need plus extra discounts."
We responded:
"Thank you for your wonderful feedback, Jazmine! I am thrilled to hear Denzel provided you with a pleasant experience getting coverage. If we can help you with anything else, please don’t hesitate to reach out. We are happy to help. Michele"
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Roberta Lavrille

August 9, 2024

5  out of  5
rating by Roberta Lavrille
"I’ve been with Michelle Warren at State Farm for four years since moving to Austin, and I couldn’t be happier with her service. Michelle consistently finds me the best prices and offers unparalleled customer service. I even tried another company briefly, but the difference was clear—Michelle and her team’s dedication and support are unmatched. Highly recommend her for anyone looking for a top-notch insurance agent."
We responded:
"Thank you for the wonderful review! I'm so glad to hear that you have enjoyed the service provided to you by my team and I. Please let us know if there is anything else we can help you with. We are happy to help! - Michele "
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Kelly Isham

August 1, 2024

5  out of  5
rating by Kelly Isham
"I've had State Farm since I moved to Texas for both my renter's insurance as well as my car insurance. Michele Warren's team, especially Simone Fuselier have been very helpful in making sure I was taken care of."
We responded:
"Thank you Kelly. I am so happy that my team and I really care for our customers and work hard to provide the best customer service possible."
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Thomas Saucedo

July 12, 2024

5  out of  5
rating by Thomas Saucedo
"Been a client of Michelle Warren’s State Farm Team for a few years now. They have been awesome when it come to delivering great service. Simone was my last rep I had the privilege of working with for some new auto coverage. She was very personable and friendly. And was able to streamline the process and making it smooth and easy!"
We responded:
"Thank you Thomas! My team at Michele Warren State Farm really appreciate all of our customers and work hard to provide excellent customer service. "
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Armiasha Gipson

June 19, 2024

5  out of  5
rating by Armiasha Gipson
"State Farm is not just a five star, You are the Star 🌟 always friendly and nice when I call. Amazing Customer Service. When I call to make a payment over the phone, and no one answers. They always call back. Always supportive and attentive to each and every one of my questions concerning my insurance policy. For that I give State Farm a Five Star ⭐️ ⭐️✨STATE FARM YOU ROCK!!🌟⭐️🎉🥳✨"
We responded:
"Wow!! Thank you for letting everyone know that the Michele Warren State Farm Agency provides excellent customer service!!!"
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Manisha Rana

June 17, 2024

5  out of  5
rating by Manisha Rana
"I worked with Taylor when I was making a move from Texas. She is friendly, efficient and knowledgeable. Made my transition smooth. She follows up on your request and is very helpful."
We responded:
"Thank you so much for taking time to let everyone know about your experience with Michele Warren State Farm!"
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Ian Grandey

April 11, 2024

5  out of  5
rating by Ian Grandey
"I had a great experience with Cristal when I had to adjust my insurance after purchasing a new car. The process was easy and I would 10/10 recommend Cristal!"
We responded:
"Thank you Ian!! We appreciate you taking time to let others know about your experience with Michele Warren State Farm Team. Cristal and the entire team work to provide a great experience. "
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Mario Cera

April 10, 2024

5  out of  5
rating by Mario Cera
"Crystal amazing job"
We responded:
"Thank you Mario. Cristal is amazing. She and all the team at Michele Warren State Farm look for ways to help our customers protect their assets. "
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Renée Marion

April 10, 2024

5  out of  5
rating by Renée Marion
"Melissa has gone above and beyond to assist me with my auto claim. She has been a great contact especially when I was not able to reach the claims team due to the high volume of telephone calls. I would definitely recommend this office for anyone considering State Farm for their insurance coverage."
We responded:
"Thank you Ms. Renee. Melissa and all the team at Michele Warren State Farm work hard to provide service excellence. Let us if you need any additional assistance. "
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Darnell Burton

March 22, 2024

5  out of  5
rating by Darnell Burton
"The rep Denzel was very helpful and patient with me. I usually don’t write reviews but I definitely had to show my appreciation!!!"
We responded:
"Thank you Darnell! I am extremely grateful for you taking the time to let everyone know how my team cares and helps wonderful customers such as yourself. "
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Monica Olvera

March 5, 2024

5  out of  5
rating by Monica Olvera
"Denzel was very polite, helpful. Great customer service."
We responded:
"Thank you for the kind words. At Michele State Farm Agency we always want to meet the customer needs. Please let us know if there is anything we can assist with. "
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sara albahry

February 29, 2024

5  out of  5
rating by sara albahry
"I had an amazing experience with State Farm. I got a very good and affordable plan with Denzel Pompey and Michele Warren. They are very patient and very helpful and provided me with great plans that works for me . Appreciated thank you so much"
We responded:
"Thank you Sara. The Michele Warren State Farm Agency Team love helping customers protect their auto and home. Please do not hesitate to contact us if you need any additional help. "
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Cristofer Coroalles

February 24, 2024

5  out of  5
rating by Cristofer Coroalles
"Michelle and Brian got us a great deal on car and home owners insurance."
We responded:
"Thank you!! We work hard to protect our customers homes. Please let me know if you need anything. "
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Darius Hopkins

February 11, 2023

5  out of  5
rating by Darius Hopkins
"Very fast to respond and eager to help. Courtney and Chris both helped me a ton when I needed special documents. The professionalism and friendliness is appreciated!"
We responded:
"Thank you Darius! Courtney and Chris are wonderful and always are looking for ways to support and help our customers. It was our pleasure to get you what you needed, Michele Warren"
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WhenD Newzum

January 16, 2023

5  out of  5
rating by WhenD Newzum
"I’ve dealt with Christopher Knoll before he puts a smile on my face and yet was professional !! He answered all my questions and is working on getting my payment dates to accommodate my Disability checks!! Thanks Christopher from State Farm!!!"
We responded:
"Thank you for letting me know that Chris is doing an awesome job!"
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Bailey Bradford

December 12, 2022

5  out of  5
rating by Bailey Bradford
"Alexa was great, very helpful and gave a lot of clarity about what my plan would provide. I would recommend her services to anyone calling State Farm to set up insurance, thank you Alexa!"
We responded:
"Bailey, welcome to my agency family. Thank you for acknowledging Alexa’s dedication to our customers. Please reach out if need anything. Michele"
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Sophia Lazar

October 14, 2022

5  out of  5
rating by Sophia Lazar
"I highly recommend Alex and the team and pond springs State Farm for a painless expedited car insurance onboarding process. After 2 hours on the phone with other agents, farmers (computers and online site down) and progressive, (20 recorded phone call questions and telling me not to talk or ask questions except short answers wth is that?!) Instead, I then went to the State Farm website and chose the options I wanted for a quote myself from a very clear, easy to understand multiple choice interface. This is I believe a part of their marketing promise. I had the choice to finalize and buy right there, or send to local agent with a follow up local contact at an office (not agents in a call bank you can’t reach again if you have a question) down the street from me. After my online quote was sent to Alex, at the office, she called me within an hour, and after confirming two or three quick things, she ran my info, took my payment, sent me the forms to sign in my phone and I had my temp ID coverage e-cards in cards in five or ten minutes! If I’d wanted to, I would have had the choice of going over there to continue my experience in person. I think when releasing personal info this a great benefit/option. Nice contrast to the 2 hours wasted, worthless website experiences, and inaccessibility of follow up to the agents earlier, on a day I had recruiter calls coming in for my job and setting up interviews. (I am a Senior User Experience web/app designer so I should know a good customer interaction) I had been fully remote for work and simply needed to be in office for an on-site interview the next day. Polite, painless, prompt, and oh by the way it was much lower price than the others! highly recommend, I will be getting my renters insurance from them as well."
We responded:
"Sophia, thank you. It was so kind of you to let others know about the service my team provides. Please don’t hesitate to contact me or my team if you need anything else. Michele Michele Warren State Farm"
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Shellz

October 4, 2022

5  out of  5
rating by Shellz
"Alexa was wonderful. She has a bubbly personal personality, super friendly and very professional. Getting my quotes and understanding exactly what the policy included was explained to me with patients and care. Thanks again for your awesome customer service!"
We responded:
"Thank you so much for acknowledging Alexa’s dedication to customer service. Please don’t hesitate to contact me if you need anything."
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Paige Freese

September 6, 2022

5  out of  5
rating by Paige Freese
"I spoke with Alexa, and she was awesome! She was very professional, answered all my questions, and was able to find the best quote for me."
We responded:
"Thank you Paige!! I really appreciate you taking time to let everyone know about the great experience Alexa provided."