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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Thomas Saucedo

July 12, 2024

5  out of  5 rating by Thomas Saucedo
"Been a client of Michelle Warren’s State Farm Team for a few years now. They have been awesome when it come to delivering great service. Simone was my last rep I had the privilege of working with for some new auto coverage. She was very personable and friendly. And was able to streamline the process and making it smooth and easy!"
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Armiasha Gipson

June 19, 2024

5  out of  5 rating by Armiasha Gipson
"State Farm is not just a five star, You are the Star 🌟 always friendly and nice when I call. Amazing Customer Service. When I call to make a payment over the phone, and no one answers. They always call back. Always supportive and attentive to each and every one of my questions concerning my insurance policy. For that I give State Farm a Five Star ⭐️ ⭐️✨STATE FARM YOU ROCK!!🌟⭐️🎉🥳✨"
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Manisha Rana

June 17, 2024

5  out of  5 rating by Manisha Rana
"I worked with Taylor when I was making a move from Texas. She is friendly, efficient and knowledgeable. Made my transition smooth. She follows up on your request and is very helpful."
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Ian Grandey

April 11, 2024

5  out of  5 rating by Ian Grandey
"I had a great experience with Cristal when I had to adjust my insurance after purchasing a new car. The process was easy and I would 10/10 recommend Cristal!"
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Mario Cera

April 10, 2024

5  out of  5 rating by Mario Cera
"Crystal amazing job"
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Renée Marion

April 10, 2024

5  out of  5 rating by Renée Marion
"Melissa has gone above and beyond to assist me with my auto claim. She has been a great contact especially when I was not able to reach the claims team due to the high volume of telephone calls. I would definitely recommend this office for anyone considering State Farm for their insurance coverage."
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Darnell Burton

March 22, 2024

5  out of  5 rating by Darnell Burton
"The rep Denzel was very helpful and patient with me. I usually don’t write reviews but I definitely had to show my appreciation!!!"
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Monica Olvera

March 5, 2024

5  out of  5 rating by Monica Olvera
"Denzel was very polite, helpful. Great customer service."
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sara albahry

February 29, 2024

5  out of  5 rating by sara albahry
"I had an amazing experience with State Farm. I got a very good and affordable plan with Denzel Pompey and Michele Warren. They are very patient and very helpful and provided me with great plans that works for me . Appreciated thank you so much"
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Cristofer Coroalles

February 24, 2024

5  out of  5 rating by Cristofer Coroalles
"Michelle and Brian got us a great deal on car and home owners insurance."
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Darius Hopkins

February 11, 2023

5  out of  5 rating by Darius Hopkins
"Very fast to respond and eager to help. Courtney and Chris both helped me a ton when I needed special documents. The professionalism and friendliness is appreciated!"
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WhenD Newzum

January 16, 2023

5  out of  5 rating by WhenD Newzum
"I’ve dealt with Christopher Knoll before he puts a smile on my face and yet was professional !! He answered all my questions and is working on getting my payment dates to accommodate my Disability checks!! Thanks Christopher from State Farm!!!"
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Bailey Bradford

December 12, 2022

5  out of  5 rating by Bailey Bradford
"Alexa was great, very helpful and gave a lot of clarity about what my plan would provide. I would recommend her services to anyone calling State Farm to set up insurance, thank you Alexa!"
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Sophia Lazar

October 14, 2022

5  out of  5 rating by Sophia Lazar
"I highly recommend Alex and the team and pond springs State Farm for a painless expedited car insurance onboarding process. After 2 hours on the phone with other agents, farmers (computers and online site down) and progressive, (20 recorded phone call questions and telling me not to talk or ask questions except short answers wth is that?!) Instead, I then went to the State Farm website and chose the options I wanted for a quote myself from a very clear, easy to understand multiple choice interface. This is I believe a part of their marketing promise. I had the choice to finalize and buy right there, or send to local agent with a follow up local contact at an office (not agents in a call bank you can’t reach again if you have a question) down the street from me. After my online quote was sent to Alex, at the office, she called me within an hour, and after confirming two or three quick things, she ran my info, took my payment, sent me the forms to sign in my phone and I had my temp ID coverage e-cards in cards in five or ten minutes! If I’d wanted to, I would have had the choice of going over there to continue my experience in person. I think when releasing personal info this a great benefit/option. Nice contrast to the 2 hours wasted, worthless website experiences, and inaccessibility of follow up to the agents earlier, on a day I had recruiter calls coming in for my job and setting up interviews. (I am a Senior User Experience web/app designer so I should know a good customer interaction) I had been fully remote for work and simply needed to be in office for an on-site interview the next day. Polite, painless, prompt, and oh by the way it was much lower price than the others! highly recommend, I will be getting my renters insurance from them as well."
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October 4, 2022

5  out of  5 rating by Shellz
"Alexa was wonderful. She has a bubbly personal personality, super friendly and very professional. Getting my quotes and understanding exactly what the policy included was explained to me with patients and care. Thanks again for your awesome customer service!"
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Paige Freese

September 6, 2022

5  out of  5 rating by Paige Freese
"I spoke with Alexa, and she was awesome! She was very professional, answered all my questions, and was able to find the best quote for me."
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Robert Belf

September 2, 2022

5  out of  5 rating by Robert Belf
"Very great experiences here. All it takes is a simple email and Michelle's team gets right to it. Rochelle helped me with some life situation changes and everything was done same day. Less stress for me!"
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Jim Hefner

August 30, 2022

5  out of  5 rating by Jim Hefner
"I have known Michele Warren for several years now and have always found her to be a class act who earns her 5 stars every day. Matthew Kennedy, one of her associates, transferred all four of my insurance policies to State Farm recently and did a great job...knowledgeable, efficient and friendly. Oh yeah...did I mention that they saved me nearly $2000/year compared to Allstate!"
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Patricia Vizcaya

July 25, 2022

5  out of  5 rating by Patricia Vizcaya
"Amazing customer service. Alexa has really helped us switch over our auto coverage from another state as well as bundling homeowners insurance for an extra discount. She's made the transition painless!"
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Michael Guilbeau

May 31, 2022

5  out of  5 rating by Michael Guilbeau
"Alexa was very helpful and knowledgeable about the product and services my company needed! Great job!"
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Norma Jean Bell

April 26, 2022

5  out of  5 rating by Norma Jean Bell
"After back to back to back car accidents, having to then shop around for and set up new insurance was the last thing I wanted to do. I found this team through a friend and couldn’t have asked for better! Liz Rushmore was who I worked with and SHE IS AMAZING! As stressed as I was, Liz was supportive, helpful, understanding and so, so kind. In a world like this, we need more people like Liz! Thank you Liz and the Michele Warren team!"
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April 23, 2022

5  out of  5 rating by Byron
"Liz is AMAZING! I have had some issues here and there like most people these days. All I had to do is let Liz @ Michele Warren State Farm office know and she was there. The jingle is real. Only they treat you like a good friend instead if a neighbor."
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C Castillo

April 22, 2022

5  out of  5 rating by C Castillo
"I was browsing for insurance a couple of years ago and was fortunate to be blessed by finding Liz Rumore with State Farm. Every time I have questions or needed a little help she is always willing to go above and beyond. Bringing a close family feeling the way things should be."
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Alexis Davis

April 21, 2022

5  out of  5 rating by Alexis Davis
"Liz Rumore has been nothing but knowledgeable and helpful since I moved here in Dec of 2021. I’m grateful for her educating me on my coverage as well, she’s really good at it despite it being a lot of information."
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Patrick Granger

April 12, 2022

5  out of  5 rating by Patrick Granger
"Worked with Elizabeth and she was great, extremely helpful and made it very easy for me to understand!"